For shops of 1 to 5 people
Try Mei before you hire an admin
She brings in customers, answers them and collects the money, and does the admin chores too. All by one message on WhatsApp.
Chat with Mei on WhatsApp first. Nothing to download, no card.
From a new customer to money in the bank
Many owners do everything alone: answer customers, post, invoice, chase money, work out pay. Mei carries it with you, so your time goes to the business and your family.
- 1 Bring customers
She helps you bring customers in
She messages your past customers for you. She writes your posts, plans a month ahead and reminds you when to post. When someone in a group asks for what you do, paste it to Mei and she writes the reply for you to post.
小美（Lucco Boss）Your adminMessage the customers who came last month: this week second facial half price
This goes to 38 customers (came last month, only those who agreed to messages): "This week second facial half price" The text goes to Meta for review first, then sends by itself. About RM15.20, charged by Meta to your WhatsApp account.
1 SendCancel1
Done. It is with Meta for review and will send to 38 customers once approved. I will tell you when it starts.
- 2 Reply
Customers ask, she replies 24 hours a day
Customers ask on WhatsApp, Facebook or Instagram. Mei answers from your price list, quotes and books a time. Midnight too.
Glow 美容Mei is replyingSaw your post, is the second facial half price still on?
Yes, all this week 😊 Signature facial is 60 minutes, RM192 for two (RM128 + RM64 for the second). Shall I book a time?
Saturday afternoon, two of us
Saturday 2:00 and 3:30 are both free for two. Which one? And your name please.
2:003:303:30, Mei Ling
Booked: Saturday 3:30, two signature facials, RM192. I will remind you the day before.
New booking: Mei Ling, Saturday 3:30, 2 people
- 3 Follow up
No reply? She follows up the next day
If someone asked the price and went quiet, Mei follows up gently once the next day. When they say yes, she shows you the invoice. You reply 1 and it goes to the customer with a payment link.
Glow 美容Mei is replyingHow much for the 10 session package?
The facial package of 10 is RM880, RM88 a session, to use within a year.
Hi, yesterday you asked about the facial package. Anything else you would like to know? Buy this month and your first session can be this Saturday 😊
OK, I want it
Great 😊 I will ask the boss to confirm, then send you the invoice and payment link.
Invoice shown to the boss: facial package of 10, RM880. Sends when the boss replies 1
- 4 Get paid
She chases when due and tells you when paid
When an invoice is due, Mei reminds the customer at the time you set. When they pay online it goes into your books and you get a WhatsApp straight away.
小美（Lucco Boss）Your adminReminder sent: Mrs Tan INV-0039 RM180 due today
✅ Mrs Tan paid RM180 (INV-0039). It is in your books.
Who has not paid this month?
2 invoices unpaid, RM460 in all: · Mr Lim RM260, 5 days overdue · Aina RM200, due the day after tomorrow Shall I remind Mr Lim again?
1 RemindNot yet - 5 Back office
Books, payroll, leave
Photograph a receipt for Mei and the expense is recorded. Pay is worked out with EPF, SOCSO, EIS and PCB. When staff ask for leave, you reply 1 to approve.
小美（Lucco Boss）Your admin📷 Receipt: electricity
Recorded: electricity RM186.40 (TNB), in this month's expenses.
Work out this month's pay
3 staff, net pay RM6,240 in all, with EPF, SOCSO, EIS and PCB done. Reply 1 to finalise and payslips go to each staff member's WhatsApp.
1 FinaliseAina asks for leave: Friday, 1 day (reply 1 to approve)
A year costs about one month of an admin's pay
AI Admin early bird, first 55 shops: RM2,388 a year (about RM199 a month), same price for 3 years.55 places left
You can also start with the free plan, free forever, each feature with its own limit.
Say hello to Mei first
Ask her about your own shop and see how she replies. Want to hear it from us? Book a 15 minute Zoom and the founder, YC, will show it with your kind of business.
