For beauty salons and service shops
Busy with a customer's facial, and your phone keeps ringing?
Mei answers price and booking questions from your own price list. When the job is done you say one line on WhatsApp and the invoice is ready, and expenses and payroll are hers too.
Mei helps you do less, and your clerk stays your clerk. One person can run the shop.
Mei is AI Admin, made by Lucco AI and run by Madex Group. Below it is just Mei.
Just a few questions. No details to leave, and no salesperson will keep chasing you. No salesperson, no card.
Pick one of your headaches and see how Mei handles it
Each one is a short chat. No sign-up, no details needed.
Busy with a customer and the phone keeps ringing
A customer just asked about a facial. I answered from your price list: signature facial RM128, first visit RM98. She booked Saturday 3:30 PM, name Mei Ling, saved for you to see.
Done. Invoice Mei Ling RM98, facial
Invoice for Mei Ling: facial RM98, with a payment link. Reply 1 to issue it
1
Issued ✓ The invoice link and PDF are ready, forward them to Mei Ling.
Mei answering customers herself needs your own WhatsApp number connected. Until then she prepares the reply and you forward it.
Awkward to chase customers who owe
Who hasn't paid?
Mrs Tan's RM180 (INV-0039) is 5 days overdue. Shall I write the reminder? Reply 1
1
Written ✓ With the payment link, copy it and send it to Mrs Tan. If you have online payment turned on, you get a message right away when she pays online.
Month end pay and commission, one by one
Mei Ling's pay this month
Mei Ling this month: 24 days worked, 1 day leave, commission RM320. I worked it out from attendance, leave and commission. Check it and put it in payroll. Reply 1
1
Put in payroll ✓ EPF and the rest follow the payroll rules, see it on the payroll page.
Product, rent and bills never get recorded
📷 receipt
Saved: Aeon RM56, expense. This month's expenses so far RM2,340.
How much did I make this month?
This month income RM14,860, expenses RM2,340, so far you made RM12,520.
Does this sound like you?
- Your hands are busy with a customer and the phone keeps buzzing.
- The same price question, ten times a day.
- Bookings sit in a notebook and in WhatsApp, and the two never match.
- At month end you work out each staff member's pay and commission by hand.
Is Mei a person or a machine?
Mei is a system that talks like a person. Talk to her on WhatsApp in plain words, in Chinese, English or Malay. For anything with money, such as an invoice or payroll, she shows you what she will do first and you reply 1 to go ahead. If it is wrong, reply "undo" within a day and it goes back. Reminders and messages to customers she writes for you, and you send them from your own WhatsApp.
How a day goes
- A customer asks the priceMei answers from your own price list, in Chinese, English or Malay.
- A customer wants a bookingMei checks your free slots, asks for the name and the time, and notes it for you to see.
- Job done, get paidSay "invoice Mrs Tan RM180, facial package" on WhatsApp. Mei prepares it for you to see, you reply 1 to issue it, and the invoice link and PDF are ready for you to forward to the customer.
- Reminders for unpaidShe lists who has not paid and writes the reminder for you to copy and send. When a customer pays online you get a WhatsApp straight away.
- ExpensesFor products, rent and utilities you tell Mei. She records an expense or an unpaid bill and reminds you the day before it is due.
- The owner asks"How much did we take today", "who owes me", "how much profit this month". Ask Mei and you get it. At month end she works out staff pay too.
What it is like for your customers
Mei answers price and booking questions from your own price list. Your prices, packages and free slots are whatever you set.
Staff pay
Payroll in AI Admin has no limit on the number of staff. "Free for 3 staff" is only the free plan's limit, so your 4th and 5th staff cost nothing extra.
Mei works out pay from attendance, leave and commission, and you add it to the payslips. EPF and the rest follow the payroll rules.
What you pay over three years, in total
Set up yourself
Includes Mei (AI Admin): price and booking replies, invoices, chasing payments, costs, your numbers and payroll. The same price is locked for 3 years.
We visit and set it up
Year 1 already includes Mei, so do not add RM2,300 on top. The RM500 visit is paid once, in year 1. We set it up on site and teach you and your staff.
The prices above are everything. No SST is added on top.
The same price for 3 years. After that the price of the day applies, and we tell you in advance.
You pay once a year. If you stop partway through the year there is no refund. You can use the free plan first and buy only when it works for you.
On-site visits anywhere in Johor Bahru and in Kulai cost nothing extra, at the price above. Outside Johor Bahru and Kulai, ask us first.
Worked out for you: 1 salon, 4 staff
- Set it up yourself: RM2,300 in the first year.
- We set it up on site: RM2,800 in the first year, with Mei and the visit included.
- Year two and year three are RM2,300 each, and staff cost nothing extra.
- You and your staff talk to Mei on WhatsApp, with no message fee to pay.
- The free plan gives 30 invoices a month and every feature has its own limit, so you can try first.
- Moving your data: we put the customer list in when we visit, up to 500. A list in a notebook or on your phone is fine: photograph it for us and we put it in, included in the on site package.
- You and your staff talk to Mei on WhatsApp, with no message fee to pay.
Who sets it up, and who to call when it breaks
- We are a Johor Bahru team. We can visit, set it up, and teach you and your staff how to use it.
- Questions? WhatsApp 011-2922 2627 and a real person answers. For a phone call, press "Book a visit or a call (we set the time on WhatsApp)".
Lucco AI is a brand of Madex Group Sdn. Bhd. (SSM 202201012266). Contracts, invoices and payments all go through Madex Group, and the money is paid into Madex Group's company account.
20-01, Jalan Kencana Mas 1/5, Taman Daya, 81100 Johor Bahru. Phone 011-2922 2627. We come to you, so you do not have to travel.
We set up every business ourselves, on site.
Data safety
- Your data is seen only by you and the people you add. When we help you set up or look into a problem, we get in only after you open a login for us, and you can remove it any time after.
- Your data is backed up automatically every day in a Singapore data centre (the nearest large one to Malaysia), kept for 7 days.
- Nothing is deleted if you stop paying. Customers, books and reports can be exported and taken away any time.
Want to see it clearly? Book a visit or a call and I will show it for your trade.
Common questions from salons
I work alone. Is this useful?
Yes. You say one line on WhatsApp and Mei makes the invoice and records the books, so you do not have to sit at a computer.
Will Mei remind customers the day before a booking?
Once your own WhatsApp number is connected, Mei can send it to your customer for you. Until then she prepares it and you forward it yourself.
Can I try it before I pay?
Yes. The free plan needs no card and every part has a free allowance. To get a feel first, WhatsApp 011-2922 2627 and try being the boss.
Can I send her a photo of a receipt?
Yes. Send the photo on WhatsApp. She reads the amount and supplier and records it as an expense, and you check it.
Can my staff talk to Mei too?
Yes. Staff use their own numbers and can do only what their role allows, such as clocking in, applying for leave or recording a sale.
I do not know accounting. Can I still use it?
Yes. Say it the normal way, for example make an invoice of RM800 for Ah Ming, and she keeps the books. Your accountant can log in separately to check.
Can my accountant see my books?
Yes. Give your accountant a login and he checks inside the system, or you save the books as a file for his own software.
Can she work out salaries too?
Yes. She calculates EPF, SOCSO, EIS and PCB the Malaysian way, and you check before it is final. Payroll is free for up to 3 staff.
My customers write in Chinese, Malay and English. Does she cope?
Yes. She replies in the language the customer writes in. You can talk to her in the language you prefer too.
Will she remind me what is due at month end?
Yes. Put in the dates your company must meet, such as SSM, licences, insurance and what you owe on staff pay, and she reminds you in time.
How do I start?
Sign up free on lucco.ai, no card. If you want, Lucco sets up Boss for you and imports your customers and products. To look first, WhatsApp 011-2922 2627.
I use a dual (cloned) WhatsApp Business. Can I connect it?
Not yet. WhatsApp Business must be installed on the phone itself, not in an app clone or dual app. In our tests a cloned app could not finish connecting. Move it to the phone first: back up your chats, install the normal WhatsApp Business app, sign in with the same number and restore the backup. Then connect it to Mei.
Ask Mei one question first and see how she answers
It opens WhatsApp with the first line already written, and you press send. No salesperson, no card.
