For wholesalers and vegetable traders
Wholesale orders on WhatsApp, and keep AutoCount or SQL
Mei is the AI clerk, also called AI Admin. A customer orders, then you, or a clerk you let make orders (the Staff page has a Let him make orders switch), tell Mei. She makes the order for you to check, and it is made after a reply of 1. Orders are made on WhatsApp, and at month end one file goes to your accountant to import. To write straight into your existing books, we visit and connect it.
Your clerk stays. Mei saves your clerk from keying in orders.
Mei is AI Admin, made by Lucco AI and run by Madex Group. Below it is just Mei.
Just a few questions. No details to leave, and no salesperson will keep chasing you. No salesperson, no card.
Pick one of your headaches and see how Mei handles it
Each one is a short chat. No sign-up, no details needed.
A customer sends an order, you key it in
Ah Seng wants 30 kg red spinach and 20 kg bok choy, delivery tomorrow morning
Sales order for Ah Seng: Red spinach 30 kg × RM3.20 Bok choy 20 kg × RM2.80 Total RM152.00, delivery tomorrow. Fix any price right here. Reply 1 to open it
1
SO-0087 is open ✓ When it goes out, say "SO-0087 sent" and I make the delivery order.
Sales order: Ah Seng, RM152.00, Delivery tomorrow
You delivered less, the rest comes next time
Ah Seng's order, only 18 kg bok choy went out
Delivery order: Red spinach 30 kg Bok choy 18 kg SO-0087 keeps 2 kg bok choy open for the next delivery. Reply 1 to make the delivery order
1
DO-0112 is open ✓
Month end, money is hard to chase
Who owes me money?
3 customers have not paid, RM1,860 in all: · Lim Veg Stall RM920, 6 days late · Ah Kow RM540 · Mei Kee RM400 Remind Lim Veg Stall? Reply 1
1
The reminder is written, copy it and send it to him: "Hi Mr Lim, RM920 is 6 days overdue. Please arrange payment, thank you."
Sorting files for the accountant
The accountant wants this month's numbers
This month you sold RM86,400. Purchases and costs are RM71,950. Your accountant has their own login and can look for themselves, so you don't sort anything.
Your books: AutoCount or SQL stays, One file at month end, the accountant imports it
Does this sound like you?
- Busy delivering in the day, still answering orders at night
- Your clerk is on leave or forgets, and an order is missed
- A customer haggles and changes the order, and the invoice differs from what you remember
- You only check the numbers at month end, and the unpaid bills never come back
Is Mei a person or a machine?
Mei is a system that talks like a person. You chat with her on WhatsApp the normal way, in Chinese, English or Malay. For anything with money, such as an invoice or payroll, she shows you what she will do first and it happens after you reply 1. A reminder to a customer she writes for you, and you send it from your own WhatsApp. If something was wrong, reply undo within a day and it goes back. After a day, use an edit, and for an invoice already sent, a Credit Note. A message already sent to a customer cannot be recalled, which is why Mei shows you first.
A wholesale day, from order to money
- 1 Customer ordersThe customer orders by WhatsApp or phone. You, or a clerk you let make orders (a switch on the Staff page), tell Mei what goods they want, and a voice message works too.
- 2 Make the orderMei makes the sales order for whoever is making it to check. Fix any price, then they reply 1 to open it.
- 3 Driver deliversGoods can go in several trips, one delivery order each, with the amount actually delivered. One box short? Write what was really delivered, and the rest stays on the sales order for the next trip. The driver tells your clerk or says it on WhatsApp, and your clerk makes the order.
- 4 Get paidA customer who transfers sends the slip, Mei matches it to the invoice and you reply 1 to record it. When the driver collects cash, your clerk tells Mei which invoice and how much, then replies 1.
- 5 The boss asks"How much came in today?" "Who owes me?" "How much did I make this month?" Ask Mei.
Already on SQL Account or AutoCount? No need to switch.
For the layer that writes straight into your books: orders are made on WhatsApp, and once approved they are written into your existing books, so your clerk does not key in twice. We visit first to see your version and process, then give you a go live date. To queue, WhatsApp us and we tell you first when your software is ready.
4 things to start with
Invoices: A customer orders. You tell Mei what goods they want and she makes the sales order, delivery order and invoice for you to check. At month end one customer's delivery orders join into one invoice.
Chasing money: Ask her who owes you. For overdue bills she writes the reminder for you, and you send it to the customer from your own WhatsApp.
Photo your bills: Photograph purchase bills and receipts and send them to her. She records them as costs or as unpaid supplier bills, and reminds you the day before they are due.
Your numbers: "How much did we collect today?" "How much did I make this month?" Just ask. What you made is what you sold, minus the cost of what you bought, minus the costs you recorded, and spoiled goods and returns must be recorded for the number to be right. Your accountant can log in separately to check.
What you pay over three years, in total
Set up yourself
Includes Mei (AI Admin): sales and delivery orders, chasing payments, costs, your numbers and payroll. The same price is locked for 3 years.
We visit and set it up
Year 1 already includes Mei, so do not add RM2,300 on top. The RM500 visit is paid once, in year 1. We set it up on site and teach you and your staff.
The prices above are everything. No SST is added on top.
The same price for 3 years. After that the price of the day applies, and we tell you in advance.
You pay once a year. If you stop partway through the year there is no refund. You can use the free plan first and buy only when it works for you.
On-site visits anywhere in Johor Bahru and in Kulai cost nothing extra, at the price above. Outside Johor Bahru and Kulai, ask us first.
Worked out for you: 1 wholesaler, 4 staff
- Set it up yourself: RM2,300 in the first year.
- We set it up on site: RM2,800 in the first year, with Mei and the visit included.
- Year two and year three are RM2,300 each, and staff cost nothing extra.
- You and your staff talk to Mei on WhatsApp, with no message fee to pay.
- The free plan gives 30 invoices a month and every feature has its own limit, so you can try first.
- Moving your data: the on site package has us move it for you, up to 500 customers and 1,000 products, from the Excel exported from your AutoCount or SQL. A list in a notebook or on your phone is fine: photograph it for us and we put it in, included in the on site package.
- You and your staff talk to Mei on WhatsApp, with no message fee to pay.
Who sets it up, and who to call when it breaks
- We are a Johor Bahru team. We can visit, set it up, and teach you and your staff how to use it.
- Questions? WhatsApp 011-2922 2627 and a real person answers. For a phone call, press "Book a visit or a call (we set the time on WhatsApp)".
Lucco AI is a brand of Madex Group Sdn. Bhd. (SSM 202201012266). Contracts, invoices and payments all go through Madex Group, and the money is paid into Madex Group's company account.
20-01, Jalan Kencana Mas 1/5, Taman Daya, 81100 Johor Bahru. Phone 011-2922 2627. We come to you, so you do not have to travel.
We set up every business ourselves, on site.
Data safety
- Your data is seen only by you and the people you add. When we help you set up or look into a problem, we get in only after you open a login for us, and you can remove it any time after.
- Your data is backed up automatically every day in a Singapore data centre (the nearest large one to Malaysia), kept for 7 days.
- Nothing is deleted if you stop paying. Customers, books and reports can be exported and taken away any time.
Want to see it clearly? Book a visit or a call and I will show it for your trade.
Wholesalers ask
Vegetable prices change every day. What do I do?
On every line of an order you write the price you agreed with that customer today, and you can change it any time before it goes out. So the invoice matches what both sides remember.
Monthly customers want one bill at month end?
Each delivery gets a delivery order. At month end the delivery orders of that customer join into one invoice. Stock goes down once.
How are returns and spoiled vegetables handled?
You issue a Credit Note that takes that amount off. The original invoice stays, so your accountant can follow it.
A customer writes BM. Which vegetable is that?
Teach Mei once. For example you write BM 1 box RM45 and she knows it is Bayam Merah and not Bawang Merah, because the two prices are far apart. When she cannot tell, she asks you and does not guess.
A voice order comes at midnight. Does she understand?
The voice message is turned into text first, then made into an order for you to check, and it goes out after you reply 1. Fix anything she heard wrong.
The customer only took part of the goods?
Each delivery order has the amount actually delivered. What was not sent stays on the sales order until it goes out.
Kilo, box, pack, bundle. How are units handled?
Every item has its own unit and the order shows it, so you can say 30 kg or 3 boxes.
My driver only speaks Malay. Is that fine?
Mei understands Malay. Staff and drivers can use their own numbers to talk to her, and you set what each can do. A delivery report made only for drivers is not there yet.
Can I do e-invoicing (MyInvois)?
Yes. Invoices go to LHDN through your own MyInvois account, and you press send. It uses your own account, and we do not send for you.
Before it is connected, how each day goes
Every day: you, or a clerk you let make orders, make orders on WhatsApp and Mei records them. When the boss asks how much came in or who owes, ask Mei too. Month end: save the month's books as one file, and your clerk loads it with your software's own import, with no retyping. How long it takes, we try once with your data on the visit and tell you. Stock: for goods with stock tracking, Mei takes stock off when you issue the invoice, or when the delivery order goes out if you deliver first. What goes into your software is the books, so your clerk checks stock in the software once at month end. We settle the details on the visit to match how you work. Which numbers count: before they go into your software, the numbers Mei recorded count. After it is connected: One file at month end, and your accountant imports it. Once we visit and connect it, approved orders can be written in directly. We visit first to see your version and process, then give you a go live date.
Can I try it before I pay?
Yes. The free plan needs no card and every part has a free allowance. To get a feel first, WhatsApp 011-2922 2627 and try being the boss.
Can I send her a photo of a receipt?
Yes. Send the photo on WhatsApp. She reads the amount and supplier and records it as an expense, and you check it.
Can my staff talk to Mei too?
Yes. Staff use their own numbers and can do only what their role allows, such as clocking in, applying for leave or recording a sale.
I do not know accounting. Can I still use it?
Yes. Say it the normal way, for example make an invoice of RM800 for Ah Ming, and she keeps the books. Your accountant can log in separately to check.
Can my accountant see my books?
Yes. Give your accountant a login and he checks inside the system, or you save the books as a file for his own software.
Can she work out salaries too?
Yes. She calculates EPF, SOCSO, EIS and PCB the Malaysian way, and you check before it is final. Payroll is free for up to 3 staff.
My customers write in Chinese, Malay and English. Does she cope?
Yes. She replies in the language the customer writes in. You can talk to her in the language you prefer too.
Will she remind me what is due at month end?
Yes. Put in the dates your company must meet, such as SSM, licences, insurance and what you owe on staff pay, and she reminds you in time.
How do I start?
Sign up free on lucco.ai, no card. If you want, Lucco sets up Boss for you and imports your customers and products. To look first, WhatsApp 011-2922 2627.
I use a dual (cloned) WhatsApp Business. Can I connect it?
Not yet. WhatsApp Business must be installed on the phone itself, not in an app clone or dual app. In our tests a cloned app could not finish connecting. Move it to the phone first: back up your chats, install the normal WhatsApp Business app, sign in with the same number and restore the backup. Then connect it to Mei.
Ask Mei one question first and see how she answers
It opens WhatsApp with the first line already written, and you press send. No salesperson, no card.
