AI admin or virtual assistant: what is the difference?
A virtual assistant is a person working remotely for set hours; an AI admin is software that works inside your business system all day. A VA can make judgement calls and phone people; an AI admin answers instantly, never forgets a reminder and costs much less.
Virtual assistant
A remote person you pay by the hour or month. Good for research, calls and tasks that need judgement. They need access to your files and systems, and work only in their hours.
AI admin
Software connected to your customers, invoices, payroll and calendar. It replies in seconds, at any hour, and does the same task the same way each time. It asks you before doing anything with money.
Using both
Some owners let the AI admin do the routine messages, invoices and reminders, and keep a VA for a few hours a week for calls and special jobs.
How Mei helps
Mei is the AI admin in Lucco Boss. Because she works inside your own books and customer list, there is nothing to copy across, and every staff member sees the same up to date records.
Updated · Lucco Technology