Clinic admin work: what can AI take over?
A small clinic's front desk takes bookings, answers questions about hours and prices, sends reminders, issues bills and receipts, and handles staff shifts and payroll. An AI admin can take the bookings and routine questions, while medical questions always go to your staff.
Front desk
Bookings and changes, opening hours, location, prices of common services and what to bring. Many calls come while the desk is busy with patients.
Money and staff
Bills, receipts, panel claims follow up, supplier bills, nurse and assistant shifts, and monthly payroll.
What stays with people
Medical advice, diagnosis and anything about a patient's condition. Set the AI to hand these to your staff.
How Mei helps
Mei answers booking and opening hours questions on WhatsApp and passes medical questions to your staff. You ask her "who is on shift Saturday?" or "how much did we collect today?" from your own phone.
Updated · Lucco Technology