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What is an AI admin and what can it do for a small business?

An AI admin does the office paperwork a small business usually hires an admin for: answering customers, sending invoices, chasing payments, running payroll, planning shifts and reminding you of deadlines. In Lucco Boss the AI admin is Mei, and you give her work on WhatsApp.

What it does

Answers customer messages from your own prices, sends quotations and invoices, reminds customers who have not paid, records supplier bills and receipts, prepares payroll with EPF, SOCSO, EIS and PCB, plans shifts and handles leave, and tells you what is due.

How you give it work

Type or send a voice note on WhatsApp, in English, Chinese or Malay: "who still owes us?", "Amy moves to the afternoon shift tomorrow", "how much did we make this month?". Anything to do with money waits for you to reply 1.

What still needs a person

Going to the bank, sending parcels, meeting customers and making the final decision stay with you or your staff. The AI admin does the writing, checking and messaging.

How Mei helps

Mei works inside Lucco Boss, so the answers come from your real books, staff and customers. Start free with a few instructions a day, and upgrade to AI Admin when she becomes part of the team.

Updated · Lucco Technology

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