Can an AI receptionist answer my customers?
Yes. Mei answers customers on WhatsApp, Facebook, Instagram and your website chat, day and night, in the language the customer writes in. She answers only from the facts you give her, such as prices, hours and location, and hands the chat to your staff when she is unsure or the customer wants a person.
What she can answer
Prices, opening hours, location, bookings and the questions customers ask every day. She uses the details you load, so the answers match your business.
What she hands to you
Anything she does not know, complaints and requests for a person. You can read every chat and take over any time.
Setting up
Fill in your company details and price list. For WhatsApp, Lucco can connect your number and load your price list for you as part of the setup service.
Cost
The free plan gives 500 AI replies a month with no card. Customer messages still reach you when the free replies run out.
Questions bosses ask
Does she reply at night?
Yes. She answers day and night, and you read the chats in the morning.
Will she say something wrong?
She answers only from the details you give her and passes the chat to you when she is not sure.
Free AI chatbot Malaysia: try Mei
Updated · Lucco Technology
