What is the best WhatsApp AI chatbot for a small business?
The best one for a Malaysian small business uses Meta's official WhatsApp API, answers from your own prices in English, Chinese and Malay, and hands serious buyers to you. Lucco Boss AI chatbot does this, and also books slots, sends pay links and records payments in the same app, with 500 replies a month free.
Five questions before you choose
Does it use the official WhatsApp Business API, so your number stays safe? Does it answer only from your own prices and say so when it does not know? Can it reply in the languages your customers use? Does it pass the chat to a person and tell the customer someone will reply? What happens when the replies run out, and is every number included?
Does a small shop really need one?
If you miss messages after closing, or the same ten questions fill your day, yes. Customers who get a clear answer in seconds tend to book with you. A one person shop gains the most, because the AI covers the hours you are busy or asleep.
How Lucco Boss does it
The AI chatbot answers WhatsApp, Facebook Messenger, Instagram, Telegram and your website chat from the prices, packages and hours in Boss. It books slots, sends checkout links and quotations, reads transfer slips and greets each new customer by name. Every WhatsApp number and page is included. 500 replies a month free; 6,000 a month: RM990 a year for the first 3 years, then RM2,990 a year.
Updated · Lucco Technology