Can a chatbot reply in Chinese, English and Malay?
Yes. A good AI chatbot replies in the language the customer writes in, including mixed Manglish. Lucco Boss AI chatbot answers in English, Chinese and Malay from the same price list, so you write your details once and every customer gets an answer they can read.
Why one price list is enough
Older chatbots needed a separate set of answers for each language. An AI reads your prices, packages and hours once and explains them in the customer's language. Your prices stay exactly as you wrote them.
What about voice notes and mixed languages?
Customers in Malaysia often mix languages in one line, or send a voice note. Lucco Boss turns voice notes into text and replies in the language the customer used. You can also record a five second hello, and first time customers hear it in their language before the answer.
How Lucco Boss does it
Turn on the AI chatbot, add your prices and common questions in any one language, and test it by asking in all three. When the AI is unsure, it hands the chat to your staff and tells the customer someone will reply. 500 replies a month free; 6,000 a month: RM990 a year for the first 3 years, then RM2,990 a year.
Updated · Lucco Technology