How much does a WhatsApp chatbot cost in Malaysia?
You pay two things: the chatbot provider's fee and Meta's own WhatsApp message charges. Lucco Boss AI chatbot starts free with 500 replies a month, and 6,000 replies a month is RM990 a year for the first 3 years, then RM2,990 a year, with every number and page included. Meta bills its message charges to your own card.
The two parts of the cost
The provider fee pays for the software and the AI. It may be per month, per year, per number or per reply, so compare the total for the number of messages you get. Meta charges for WhatsApp messages by type and country: customer service replies cost most small shops little, and marketing messages you send first cost more. The full breakdown is at /docs/whatsapp-api-pricing-malaysia.
What if the replies run out?
Nothing extra is charged. Customer messages still come in for your team to answer, and the free replies come back on the 1st. You can add 2,000 replies for RM49 any time. Busy shops can take AI Plus, 20,000 replies a month: RM2,990 a year for the first 3 years, then RM5,990 a year.
How Lucco Boss does it
You can start on your own for free: sign up, connect your number and add your prices. If you would like Lucco to set it up for you, including the WhatsApp API application, ask for the setup package. All-in: RM1,990 a year for the first 3 years, then RM4,990 a year.
Updated · Lucco Technology