How do I give customers an official receipt?
When a payment is recorded against an invoice in Lucco Boss, the customer gets a receipt that shows what was paid, for which invoice, and the balance left. You can record it on the web or tell Mei on WhatsApp.
After an invoice is paid
Record the payment on the web, or tell Mei “Ah Seng paid INV-1002”. She shows what she will record and you reply 1. The receipt shows the invoice number and the amount paid, and a part payment gets a part payment receipt.
How it reaches the customer
If the customer wrote to your number in the last 24 hours, the receipt is sent to them. If not, WhatsApp does not let us message first, so Mei gives you the link to forward.
Receipts and e-Invoice
If the customer needs an e-Invoice, send the invoice to MyInvois from the web. A receipt confirms payment; the e-Invoice is the tax document.
Updated · Lucco Technology
