How do I send payment reminders on WhatsApp?
In Lucco Boss, ask Mei to remind the customers who are overdue. She prepares each message with the customer's name, invoice number and amount, shows you the list, and sends only after you reply 1.
Who gets a reminder
Customers with invoices past the due date. Mei lists them first so you can take anyone out, for example a customer you already spoke to.
What the message says
A polite line with the invoice number and the amount owed. It is one message for one customer and one invoice.
Nothing goes out by itself
You see what will be sent and reply 1 to send it. Reply 0 and nothing is sent.
When they pay
A payment matched to the invoice takes it off the list, so that customer is not on the next one.
Questions bosses ask
Will customers feel spammed?
Each message is for one customer and one invoice, and you approve the list before it goes out.
Updated · Lucco Technology
